INTRODUCTION
We recognize that individuals who access and/or use ("you" or "Users") our games, services, and related offerings—including but not limited to customer support, marketing, and advertising (collectively, "Services")—value their privacy. These Services may be accessed via websites, mobile devices, PCs, or other platforms operated by Guangzhou Miaoyue Network Technology Co., Ltd.
This Privacy Policy outlines:
i) The types of data we collect and collection methods;
ii) Purposes for data collection;
iii) Recipients of your data; and
iv) Your choices regarding personal data.
Unless otherwise stated, this Policy governs all Services and data collected by us. By using our Services, you acknowledge this Policy. We may update this Policy periodically; continued use after the effective date constitutes acceptance of the revised version.
This Policy is incorporated into and subject to our Terms of Service. Capitalized terms not defined herein carry the meanings assigned in the Terms of Service.
I. DATA COLLECTION METHODS
1. Data Provided by You
To use the Services, you may directly provide:
Contact information (e.g., name, ID number, address, email, phone)
Account credentials (username/password)
Character information (e.g., Account ID, character name, profile picture—visible to other users)
Content preferences
Profile details (e.g., photos)
Communications (e.g., chat logs, support tickets)
Billing information (subject to third-party payment processors' policies)
Other voluntary data (e.g., for account recovery)
2. Automatically Collected Data
We use cookies/similar technologies to collect:
Account activity
Device/network identifiers (IP address, device ID, MAC address, IMEI)
Device specifications (OS, browser type, language)
Aggregate metrics (visitor counts, page views)
General/precise location data (e.g., GPS)
Service usage (clicks, session duration, gameplay interactions)
Note: Declining cookies may limit Service functionality.
3. Data from Third Parties
When accessing Services via social platforms (e.g., Facebook, WeChat) or devices, we may receive:
Demographic data (e.g., inferred from IP)
Fraud prevention data (e.g., refund abuse detection)
Platform verification data (e.g., payment confirmation)
Device-associated data (type, country, contacts)
Advertising/marketing analytics
II. PURPOSES OF DATA PROCESSING
1. Service Provision
To:
Create/maintain accounts
Enable gameplay and Service access
Process payments
Deliver requested products/services
Send service-related communications
2. Service Optimization
To:
Develop/update Services
Enhance user experience
Manage user relationships
Provide social features
Customize services
Respond to inquiries
Deliver relevant offers
3. Advertising & Marketing
We use data (e.g., ad IDs, location, usage patterns) to:
Personalize ads/marketing
Share data with advertising partners (opt-out available; see Section IV)
4. Security & Compliance
To:
Monitor Service usage
Moderate communications
Prevent fraud/misconduct
Support legal investigations
Note: While we implement security measures, absolute data security cannot be guaranteed.
5. Research & Analysis
Conduct surveys, testing, and analytics via internal/tools.
6. Consent-Based Processing
For additional purposes with your explicit consent.
III. DATA DISCLOSURE
1. Affiliates & Service Providers
Shared with personnel/partners under confidentiality agreements for business purposes.
2. Other Users
Profile data, in-game activities, and public messages may be visible per social features.
3. Advertising/Analytics Partners
Shared under contractual limits for:
Targeted advertising
Payment processing
Personalized services
4. Legal Obligations
Disclosed to authorities when required by law (e.g., subpoenas, fraud prevention).
IV. YOUR DATA RIGHTS
1. Opt-Out of Marketing
Withdraw consent via communication opt-out links or device settings.
2. Access & Correction
Request access to or correction of your data.
3. Additional Rights
You may also:
Request data deletion
Object to/restrict processing
Withdraw consent
Contact: Submit requests via in-game support or [email protected].
Response Time: Within a reasonable period (typically ≤30 days).
V. INTERNATIONAL DATA TRANSFERS
Data may be stored/processed globally. We implement safeguards (e.g., Privacy Shield) for cross-border transfers.
VI. GOVERNING LAW & DISPUTES
Governing Law: China law (excluding conflict principles).
Dispute Resolution:
Contact Customer Support.
Unresolved disputes undergo arbitration in Singapore under SIAC Rules.
Waivers: You waive class actions and equitable relief claims.
VII. CHILDREN’S PRIVACY
Services target users aged 13+. We delete inadvertent underage data promptly.
VIII. DATA SECURITY
We employ technical/organizational safeguards but cannot guarantee absolute security. Users must:
Safeguard passwords
Report unauthorized access
Log out after sessions
IX. BUSINESS TRANSFERS
Data may be transferred during mergers, acquisitions, or insolvency proceedings.
X. FACEBOOK DATA NOTES
Collection: Email/public data for account creation.
Deletion: Triggered by app removal or revoked Facebook authorization.
Request Processing: Contact us to delete Facebook-linked data (irreversible).
XI. ACCOUNT DELETION
Irreversibility: Deletion removes all account-bound data/content (except legal retains).
Consequences: Loss of access to all Services; re-registration does not restore data.
Acknowledgment: You assume full responsibility for deletion outcomes.
DEFINITIONS & SCOPE
"We"/"Us": Guangzhou Miaoyue Network Technology Co., Ltd. and subsidiaries.
Services Cover: Mobile/web apps, publisher networks (e.g., http://www.wangjugou.com), forums.
Compliance: Adheres to GDPR, Privacy Shield, and applicable laws.
CONTACT
Data Protection Officer: [email protected]