Privacy Policy

INTRODUCTION

We recognize that individuals who access and/or use ("you" or "Users") our games, services, and related offerings—including but not limited to customer support, marketing, and advertising (collectively, "Services")—value their privacy. These Services may be accessed via websites, mobile devices, PCs, or other platforms operated by Guangzhou Miaoyue Network Technology Co., Ltd.

 

This Privacy Policy outlines:

i) The types of data we collect and collection methods;

ii) Purposes for data collection;

iii) Recipients of your data; and

iv) Your choices regarding personal data.

 

Unless otherwise stated, this Policy governs all Services and data collected by us. By using our Services, you acknowledge this Policy. We may update this Policy periodically; continued use after the effective date constitutes acceptance of the revised version.

 

This Policy is incorporated into and subject to our Terms of Service. Capitalized terms not defined herein carry the meanings assigned in the Terms of Service.

 

I. DATA COLLECTION METHODS

 

1. Data Provided by You

To use the Services, you may directly provide:

 

Contact information (e.g., name, ID number, address, email, phone)

 

Account credentials (username/password)

 

Character information (e.g., Account ID, character name, profile picture—visible to other users)

 

Content preferences

 

Profile details (e.g., photos)

 

Communications (e.g., chat logs, support tickets)

 

Billing information (subject to third-party payment processors' policies)

 

Other voluntary data (e.g., for account recovery)

 

2. Automatically Collected Data

We use cookies/similar technologies to collect:

 

Account activity

 

Device/network identifiers (IP address, device ID, MAC address, IMEI)

 

Device specifications (OS, browser type, language)

 

Aggregate metrics (visitor counts, page views)

 

General/precise location data (e.g., GPS)

 

Service usage (clicks, session duration, gameplay interactions)

 

Note: Declining cookies may limit Service functionality.

 

3. Data from Third Parties

When accessing Services via social platforms (e.g., Facebook, WeChat) or devices, we may receive:

 

Demographic data (e.g., inferred from IP)

 

Fraud prevention data (e.g., refund abuse detection)

 

Platform verification data (e.g., payment confirmation)

 

Device-associated data (type, country, contacts)

 

Advertising/marketing analytics

 

II. PURPOSES OF DATA PROCESSING

 

1. Service Provision

To:

 

Create/maintain accounts

 

Enable gameplay and Service access

 

Process payments

 

Deliver requested products/services

 

Send service-related communications

2. Service Optimization

To:

 

Develop/update Services

 

Enhance user experience

 

Manage user relationships

 

Provide social features

 

Customize services

 

Respond to inquiries

 

Deliver relevant offers

 

3. Advertising & Marketing

We use data (e.g., ad IDs, location, usage patterns) to:

 

Personalize ads/marketing

 

Share data with advertising partners (opt-out available; see Section IV)

 

4. Security & Compliance

To:

 

Monitor Service usage

 

Moderate communications

 

Prevent fraud/misconduct

 

Support legal investigations

 

Note: While we implement security measures, absolute data security cannot be guaranteed.

 

5. Research & Analysis

Conduct surveys, testing, and analytics via internal/tools.

 

6. Consent-Based Processing

For additional purposes with your explicit consent.

 

III. DATA DISCLOSURE

1. Affiliates & Service Providers

Shared with personnel/partners under confidentiality agreements for business purposes.

 

2. Other Users

Profile data, in-game activities, and public messages may be visible per social features.

 

3. Advertising/Analytics Partners

Shared under contractual limits for:

 

Targeted advertising

 

Payment processing

 

Personalized services

 

4. Legal Obligations

Disclosed to authorities when required by law (e.g., subpoenas, fraud prevention).

 

IV. YOUR DATA RIGHTS

 

1. Opt-Out of Marketing

Withdraw consent via communication opt-out links or device settings.

 

2. Access & Correction

Request access to or correction of your data.

 

3. Additional Rights

You may also:

 

Request data deletion

 

Object to/restrict processing

 

Withdraw consent

Contact: Submit requests via in-game support or [email protected].

Response Time: Within a reasonable period (typically ≤30 days).

 

V. INTERNATIONAL DATA TRANSFERS

Data may be stored/processed globally. We implement safeguards (e.g., Privacy Shield) for cross-border transfers.

 

VI. GOVERNING LAW & DISPUTES

 

Governing Law: China law (excluding conflict principles).

 

Dispute Resolution:

 

Contact Customer Support.

 

Unresolved disputes undergo arbitration in Singapore under SIAC Rules.

 

Waivers: You waive class actions and equitable relief claims.

 

VII. CHILDREN’S PRIVACY

Services target users aged 13+. We delete inadvertent underage data promptly.

 

VIII. DATA SECURITY

We employ technical/organizational safeguards but cannot guarantee absolute security. Users must:

 

Safeguard passwords

 

Report unauthorized access

 

Log out after sessions

 

IX. BUSINESS TRANSFERS

Data may be transferred during mergers, acquisitions, or insolvency proceedings.

 

X. FACEBOOK DATA NOTES

 

Collection: Email/public data for account creation.

 

Deletion: Triggered by app removal or revoked Facebook authorization.

 

Request Processing: Contact us to delete Facebook-linked data (irreversible).

 

XI. ACCOUNT DELETION

 

Irreversibility: Deletion removes all account-bound data/content (except legal retains).

 

Consequences: Loss of access to all Services; re-registration does not restore data.

 

Acknowledgment: You assume full responsibility for deletion outcomes.

 

DEFINITIONS & SCOPE

 

"We"/"Us": Guangzhou Miaoyue Network Technology Co., Ltd. and subsidiaries.

 

Services Cover: Mobile/web apps, publisher networks (e.g., http://www.wangjugou.com), forums.

 

Compliance: Adheres to GDPR, Privacy Shield, and applicable laws.

 

CONTACT

Data Protection Officer: [email protected]